My Solopreneur’s Academy, LLC Return/Refund Policy
Private and/or Group Coaching Session Packages
Participants who purchase one-on-one or group coaching session packages will receive a full refund if they cancel within 7 days from the date of purchase and prior to the first coaching session. No refund will be paid after the first coaching session.
Coaching Package Cancellation
After the first one-on-one or group coaching session, the coaching fees are non-refundable. Should the participant decide to “quit” the process with coaching sessions remaining in their coaching package, they will be responsible for the full payment of the coaching session package. This Agreement gives My Solopreneur Academy, LLC d/b/a Azalea McKinney authorization to collect payments for all remaining coaching session amounts due until the full payment for the coaching session package is collected from the participant.
Plan Your Biz Strategy Day (VIP) Days and Half-Days
Participants who purchase a Plan Your Biz Strategy Day (VIP) Day (or half-day) receive a full refund if they cancel within 14 days from the purchase of the Plan Your Biz Strategy Day (VIP) program and at least 2 days prior to the Plan Your Biz Strategy Day (VIP) Day (or half-day), whichever occurs first. A Plan Your Biz Strategy Day (or half-day) cancelled less than 2 days, but more than 1 days before the scheduled date may be rescheduled to a later date within the next 30 days and will not be eligible for a refund even when rescheduling is not possible. No refunds are given and no rescheduling is available within 1 days of the event.
Training
Participants who purchase training programs will receive a full refund if requested within 7 days of purchase.
Live Events
A full refund for My Solopreneur Academy live events will be made up to 30 days prior to the event. If the cancellation is made less than 30 days, but prior to 15 days before the event 50% of the registration fee will be refunded. No refunds are given less than 7 days prior to the event.
Physical Products
No refund will be made for a product that is less than $50. For a product that is $50 and above, a full refund minus shipping costs will be given if the product is returned in its unopened, original condition within 14 days of the purchase date. The return shipping costs are the buyer’s responsibility.
Digital Products
No refunds can be given for any digital products regardless of the purchase price.
Questions
If you have any questions, feel free to contact our Client Care Specialist at shop@iamstilettoboss.com.